Refund & Cancellation Policy

Effective date 4 August 2026 · Version 1.0

The short version. Yoro is a digital licensed product. Once a licence key is issued and revealed to you, the product has effectively been delivered. We still want you to be happy with your purchase, so the terms below apply.

1. If Yoro does not work

If Yoro fails to install or run on a supported system and we cannot resolve the problem within a reasonable time after you contact support, you may request a full refund within 14 days of purchase.

2. Change of mind

Because a licence key cannot be returned once revealed, we do not generally offer refunds for change of mind after the key has been issued. Please review the system requirements and the feature list before buying.

3. Duplicate or accidental purchase

If you were charged twice, or bought by mistake and have not activated the licence, contact us within 7 days and we will refund the duplicate or unused purchase.

4. Subscriptions

If you buy a subscription, you may cancel at any time to stop future renewals. Cancelling stops the next charge; it does not refund the current period unless required by law.

5. How to request a refund

Email support@yoro.software from the address you purchased with, including your order or licence reference and the reason. We aim to respond within a few business days.

6. Your statutory rights

Nothing in this policy limits any non-excludable rights you have under applicable consumer-protection law. Where such law grants you a stronger right than this policy, that law prevails.

7. How refunds are paid

Approved refunds are made to the original payment method via our payment processor. Timing depends on the processor and your bank.

Contact: support@yoro.software · yoro.software